Florida Baptist Convention, Chaplaincy

CHP 002 – The Art of Listening

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Course Description

The “Art of Listening” course provides basic concepts and techniques which will increase your listening skills and improve your counseling ministry. Your attention to detail and concentration on course materials will parallel the development of your personal “art of listening”. 

To competently listen to another person requires special skills and a personal desire to learn the art. Throughout the course you will participate in active skill training where you practice the skills you learn. Listening is a difficult art. Be patient, pace yourself, do not rush through the course. Learn each skill, practice the skill and begin to incorporate the skill into your daily life and ministry.

“The most basic of all human needs is the need to understand and to be understood.  The best way to understand people is to listen to them.”  –  Ralph Nichols

We pray that the following lessons and exercises will not only improve your skills, but increase your love for the Lord and serving others.

You will receive six credit hours toward your Certification requirements for completing the “Art of Listening” course. 

Lessons developed and prepared by Dr. Larry E. Elliott, former director of Chaplaincy, Florida Baptist Convention


Courses consists of three components: Lessons, Topics, and Quizzes. 
“Lessons” are the main content, “Topics” are smaller sections within the lesson that expand upon an idea (not every lesson has topics), and “Quizzes” consist of free response questions where you demonstrate your understanding of the course concepts. 
As you navigate through this course, only the quizzes will be submitted and reviewed. You may mark lessons and topics complete for your reference, but the section is not finished until the quiz is submitted. 
As quizzes are manually graded, please allow 7 to 10 days for your responses to be reviewed and marked complete. 
Certificates are provided for each course completed.